Information We Collect

When you use our website or place an order, we may collect:

• Name
• Mobile number
• Email address
• Billing and shipping address
• Order details
• Information provided when contacting us

How We Use Your Information

Your information may be used to:

• Process and deliver your orders
• Send order and shipping updates
• Process returns, refunds and cancellations
• Respond to customer enquiries
• Improve our website and services
• Prevent fraudulent or unauthorized activity

Payment Information

Online payments may be processed through third-party payment providers such as Razorpay.

Grace Textile does not ask customers to share card PINs, OTPs or banking passwords with us.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and understand how our website is used.

Third-Party Services

We may use trusted third-party services for payment processing, shipping, website hosting, analytics and communication.

Data Security

We take reasonable measures to protect your information. However, no online system can be guaranteed to be completely secure.